Personal Assistance – ADA –
TELECOMMUNICATIONS SECTOR
In the Telecommunications Sector, our powerful Personal Assistant – ADA – is designed to help customers carry out most of the operations they would carry out in the stores in a personalized, accessible, agile, and safe way. This is accomplished through a communication scheme known as Natural Language, which incorporates a verbal or written conversation between the client and the assistant that speeds up the performance of tasks and processes in a friendly and efficient way.
Likewise, with the implementation of ADA, the queues and long waiting times to which clients are exposed in an agency are eliminated since the assistant is available to them 7 days a week, 24 hours a day, all 365 days of the year.
ADA Applications
HAVE NO LIMITS
We present ADA, your personalized assistant who helps you carry out procedures and operations which you should carry out in the stores of a telecommunications company. You can do this and more with your assistant from the palm of your hand.
Available modules
Our personal assistant -ADA- has a series of modules that can be integrated into your back-office systems in a modular, comprehensive, and secure way, these being:
ADA Applications
Below are some functional applications that can be implemented with ADA for the Telecommunications sector.
2. Consultation of available
products and services
The wizard allows you to present the catalog of products and services the company offers in a friendly and efficient way. Customizing the results according to the client’s needs is known to ADA through verbal or written communication.
Do you want to know more?
3. Online Acquisition of
New Products and Services
It innovates the market, offering the possibility of managing the acquisition of any product or service online, providing significant advantages both for the client, who can do everything remotely, and for the company by delivering certainness of the transaction with the validation of the user’s identity. All of the above may be applied not only to new products but also to renewals or cancellations.
Do you want to know more?
2. Consultation of available
products and services
The wizard allows you to present the catalog of products and services the company offers in a friendly and efficient way. Customizing the results according to the client’s needs is known to ADA through verbal or written communication.
Do you want to know more?
3. Online Acquisition of
New Products and Services
It innovates the market, offering the possibility of managing the acquisition of any product or service online, providing significant advantages both for the client, who can do everything remotely, and for the company by delivering certainness of the transaction with the validation of the user’s identity. All of the above may be applied not only to new products but also to renewals or cancellations.
Do you want to know more?